8 responses

  1. damion
    February 20, 2013

    XSusenet does not allow sabnzbd apparently

    Reply

  2. Billytsik
    May 27, 2013

    As a customer here is my opinion.
    Lets get the facts straight.
    The free account doesn’t work EVER !
    They DON’T have paypal. They DO have paysafe (in a confusing. eat all your points way)
    No Credit Card.
    The price is about 8 euros/ month
    And last but not least I Renew my subscription from Friday and i still can’t connect (Monday). I opened a support ticket, I send a Facebook message i even posted on their wall but haven’t heard from them.
    They have taken my payment and never returned my account to a working condition.
    In a nutshell the DON’T HAVE customer support at all !

    Reply

  3. UW8-ANE-3QRE
    June 26, 2013

    XSUsenet will steal your money with paysafecard. the transaction will proceed far enough to have your $$ deducted but you WILL NOT receive the service you paid for.

    I filed a complaint with Paysafecard as well and still my money is stolen!

    AVOID IF YOU PLAN ON USING PAYSAFECARD

    Reply

  4. whatever
    July 9, 2013

    DO NOT USE THEM – Lost money with paysafecard as well. Can’t get any response from them, no ticket support.. nothing.

    Reply

  5. Daniel
    January 14, 2014

    I’ve only ever used the free tier of XSUsenet so far and cannot confirm Billytsik’s problems. I don’t remember ever having had any problems connecting with my free account, and I always got the full promised 1Mbps. Maybe you should check your client configuration. XSUsenet has proven to be far more reliable and consistent than the previous free binary Usenet access I’ve been using (j***4*****).

    I would be interested to hear whether they have taken care of the paysafecard payment problems, because I’m thinking about upgrading my account to the 3Mbps tier, and paysafe would probably be my only way.

    Reply

  6. ely
    February 4, 2014

    Avoid.

    Reply

  7. Marco
    July 13, 2014

    A lot of misinformation in the comments section here. I’ve been using paid XSUsenet for half a year now, and before that the free service for about a year. Granted, not a lot of time to give much of an experience report, but enough to correct some of the wrong info spread here.

    Why would they block SABnzbd? (Can they even find out what you use?) I’ve used SABnzbd on both free and paid accounts exclusively, never any problem. Check your settings.

    The free account worked for me most of the time. There are occasionally downtimes of a few hours, once it was a few days. It’s free, get over it.

    They do take credit cards. Visa and Mastercard directly, more cards via Google Wallet. They also accept Bitcoin, some bank transfer services, and Paysafecard (the latter a big plus in my book).

    No subscription is €8 a month. Prices range from €3.19/m (3 Mbit) to €9.99/m (120 Mbit). That is when using monthly payment. Discounts when paying for 3/6/12 months in advance. No auto-renew.

    I get the problems after renewal of the subscription too. You get a new password *and* a new login for every renewal, so you have to reset all your settings in SABnzbd. Sometimes I also have to restart SABnzbd to get it to log in, but it always worked in the end.

    I only ever paid using Paysafecard. In one instance I had strange problems that wouldn’t let me pay. I don’t know which side was at fault, XSUsenet or Paysafecard, but it sorted itself out after a day. Never lost any money due to this. Sure annyoing though.

    The customer support sucks, that I can agree on. XSUsenet is a good provider if everything works as it should, which it mostly does. But don’t expect a lot of help if something breaks. I guess that’s the price you pay for the very low subscription fees. Very annoying I imagine when it’s about payment problems.

    Decide for yourself. I happily accept the lack of customer support in return for the best combination of price, retention, completion and speed I could find.

    Reply

  8. John
    December 20, 2015

    Strange – I’ve been using XSusenet for nearly a year and never had any problems with their news server ever – seems reliable and worth it as far as I’m concerned!

    Reply

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