Supernews Review

Supernews Review
3 / 5
Supernews Review
Rating 3 Stars
Price $9.99 / Month
Retention 2357 Days
Free Trial No Free Trial
Features US Servers
No EU Servers
SSL Included Free
Payment Major Credit Cards

Supernews is a well-known name among Usenet providers. They offer a reliable but basic service, good privacy protection and prices that are competitive, but not outstanding in terms of what you get for a subscription

Quick Facts

  • Three-day free trial
  • Unlimited Speed
  • Unlimited Downloads
  • In Business for Twenty Years
  • 2,000+ Days of Binary Retention
  • Simple pricing
  • SSL Server Ports
  • Works with Most Usenet Downloading Apps

Binary Retention

Supernews offers 2357 days of binary retention and 2357 days of text retention.

Pricing

Supernews makes the pricing element easy: they only have one plan. Their single plan offers unlimited downloads and download speeds, so there’s really nothing to weigh here. You can compare their pricing to any other company’s unlimited plan to get an idea of how competitive their prices are. Keep in mind that a limited plan from another provider might be enough USENET access for some users and buying unlimited might be overkill.

Name Price Download Limits Connections Free Trial SSL
One Plan $11/month None 30 Yes Yes, Included

Free Trial info

Supernews offers a free three-day trial on your first signup only. If you’re not interested in the service after trying it out, cancel before the three days have passed and you won’t be billed.

Special Offers / Coupons

There are no special offers or coupons available for this provider at this time.

Speed Test

Supernews does well in terms of speed. For most users, however, the download speeds over Usenet will be in excess of their broadband connection’s capacity, so keep in mind that your ISP might actually not be capable of providing as much bandwidth as a USENET provider offers.

Connections

Supernews offers thirty connections, which is more than most users will need. If you’re trying to increase your speed by adding connections, add one at a time until your speed starts slowing, and then reduce your number to the amount of connections that gave you the highest speed. Remember: More connections do not always mean faster download speeds.

News Servers / Ports / Configuration

Supernews only has one server: news.supernews.com. You can configure SSL by using a port other than 119. We highly recommend that you use an SSL port to protect your privacy. Doing so will not affect your download times. Configuration procedures will vary depending upon the newsreader and other apps you’re using to access the service.

Hostname

news.supernews.com ports 119, 23 and 80

Frequently Asked Questions

Q: Do I need SSL?
A: It’s a good idea to use an SSL-enabled port, as SSL protects your privacy. If you’re having trouble configuring it with Supernews or any other provider, go ahead and contact their support department to get guidance. It’s not technically difficult to set up.
Q: Will this service work with SANnzbd, Sonaar and other downloading apps?
A: Yes, Supernews is compatible with these and most other USENET apps.
Q: Is this service safer than bittorrent?
A: Generally, USENET services—Supernews included—offer SSL and have good privacy policies, making them a bit safer for downloading than bittorrent, at least where being monitored is concerned. Remember, however, that you can use bittorrent with a VPN to protect your privacy.
Q: Is USENET faster that bittorrent?
A: In almost all cases, yes, Usenet offers faster download speeds than bittorrent.
Q: Is USENET from a US company riskier than it is from other jurisdictions?
A: Where privacy is concerned, Supernews says in its policies that it will not turn over your information to any law enforcement agency without a court order. If you’re truly worried about a US company, however, you might want to try an EU provider.
Q: I’m brand-new to USENET , is this the right provider for me?
A: Supernews offers a bare-bones service. For experienced users, this might be perfect. Those just starting out, however, may want to go with a provider that offers a newsreader along with their service, such as Newshosting. Barring that, you can download a reader like Newsbin and downloading apps like SABnzbd to use the service. If you’re new, however, this might be a complicated way to get started with USENET.

Support

Supernews only provides contact via web form. Support, billing and general inquiries all have their own email forms addresses. For users that are new to Usenet, the support options might be a bit thin with this provider, but Supernews generally does offer good customer service.

Contact Information

None given, but you can use the Contact page on the Supernews site to contact Supernews with questions about their service. This provider does not make a phone number or mailing address available on their site but, given their long history in the USENET business, that shouldn’t be taken as a reason to not consider their service.

Security /Company Privacy Policy

Supernews does not share user information unless they’re presented with a court order to do so. They will cooperate “fully with law enforcement agencies,” according to their legal information, but will not give out information unless Supernews is presented with a court order.

Payment Options

Supernews accepts credit card payments and payment over PayPal. If you want to sign up for a free trial, you’ll have to provide credit card or PayPal information at the time of signup. Remember to cancel your subscription within three days if you’re not happy with the service.

Our Opinion

Supernews has been around for a long time and they provide a good service. Beyond that, however, they don’t stand out among their peers as anything particularly remarkable. Their pricing is good, but for a comparable price Newshosting will give you the same level of access, along with a VPN service and a newsreader app, neither of which is provided by Supernews. Supernews is a good company they’ve been around for two decades and provide reliable and fast USENET access. There are companies that offer far more bang for the buck, however, and, given that Supernews hasn’t updated their retention times in a while, there are better options.


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9 Comments about Supernews Review


  1. Eric on September 26th, 2009

    Well first off your speed test shows you a tad over 7 megabits, not 9. That aside you left out one valuable bit of information about the service, completeness. 300+ days of retention is useless for large binary posts if they’re missing parts. I’ll probably give them a try based on the price though. I know for a fact GigaNews has a top flight service but they want 25/month for unlimited transfer.

  2. Marion Marshall on September 27th, 2009

    Eric,

    Thanks for your feedback. I needed to reboot my router the next time I update the review as im on a wifi network with lots of other computers here in the house.

    Also – I will show completeness in the new redone video review coming out. All of the Usenet providers reviewed so far on video Giganews, Supernews and Astraweb have not shown any problem with completeness.

    Also going to follow up with you privately. Thanks

  3. Eric on October 1st, 2009

    Just thought I’d touch base here again in case anybody else stumbles across this and is trying to decide. I’ve been using Supernews now for several days and so far it’s worked great. Good retention, completeness and speed. Also the signup process using paypal went smoothly and I had my login credentials within a minute after completing my payment. Personally I’m giving them 5 stars across the board except for retention which is slightly less than some other ‘premium’ providers. But in all honesty their retention is more than long enough so that’s just nitpicking really. As far as speed goes I can only test up to my lines capacity of 8 megabits (which their servers can keep maxed out), if you have a faster pipe your mileage might vary..I’d be interested in seeing just how fast their servers can really go though.

  4. rob on June 22nd, 2010

    i had used giganews for about 2 months and the service was great but it cost me $30. So i switched to supernews a few weeks ago and it works great. to the poster above i have a 25 megabit connection and i consistently download at 2.99 MB/s and i live in canada so yes their servers are fast.

  5. alan on May 26th, 2011

    Oh just great. If you’re a current $11.99 subscriber they don’t offer a price drop. Maybe I should cancel and resubscribe. Or maybe I’ll take the recommended BEST deal with another company. Yeah, sounds like a plan boss.

  6. Arman on January 14th, 2012

    I’ve been using super news for about two years now and their service has been 100% rock solid for me. Supernews is a reseller of giganews so you get the reliably and retention of giganews without paying the premium price. I have the 9.99 plan which is the cheapest unlimited plan you can find.

  7. Apollo on August 18th, 2012

    Supernews does offer a 3 Day Free Trial

  8. Marion Marshall on August 20th, 2012

    Thanks for pointing that out Apollo however the Supernews three day free trial is only available if you signup for the $11.99/month. We don’t recommend that. Instead just signup via our $9.99/month discount link as you will probably be happy and stick with them for several months.

  9. Supernews User on April 5th, 2013

    I use Supernews along with an Astraweb fill server & they are awesome highly recommended

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